US company deploys technology to enable ‘UP Dial 100’ initiative

US-based communications solutions provider Avaya has implemented ‘UP Dial 100’ program with the Uttar Pradesh Police that helps the latter to transform its call centre response management.

The company is also currently working with the Madhya Pradesh Police Dial 100 project as well as on emergency health response system and citizen security services in various Indian states.

Avaya leads in the police emergency ‘Dial 100’ where we have approximately won more than 70% of the request for proposals (RFP) on the city or state basis, a company spokesperson told ET.


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